Privacy Policy

Nurmuižas Pils

Privacy Policy Last updated: January 9, 2025

  1. INTRODUCTION

This Privacy Policy explains how SIA Nurmuižas Pils (“we,” “our,” or “us”) collects and processes your personal data when you use nurmuiza.lv website.

  1. CONTACT INFORMATION

Data Controller: SIA Nurmuižas Pils Registration number: 40003666014 Address: Rīga, Gustava Zemgala gatve 64 – 6, LV-1039, Latvia Email: [email protected]

  1. INFORMATION WE COLLECT

3.1 Personal Data You Provide:

  • Name and surname
  • Email address
  • Phone number
  • Country of residence
  • Payment information (processed through Stripe)
  • Reviews and comments
  • Photos you choose to upload
  • Information provided through contact forms

3.2 Automatically Collected Information: Through Google Analytics and Yandex Metrika, we collect:

  • IP address
  • Browser information
  • Device information
  • Visit duration
  • Pages visited
  • Other standard analytics data
  1. USE OF YOUR INFORMATION

We process your personal data to:

  • Process hotel and spa reservations
  • Communicate about bookings
  • Respond to inquiries
  • Improve our services
  • Ensure website security
  • Moderate user content
  • Comply with legal obligations
  1. LEGAL BASIS FOR PROCESSING

We process your data based on:

  • Contract performance (for bookings)
  • Legal obligations
  • Legitimate interests
  • Your consent (for marketing)
  1. PAYMENT PROCESSING

Payment processing is handled by Stripe. We do not store your payment card details.

  1. DATA STORAGE AND SECURITY

Your data is stored on secure servers provided by Hostinger and a2hosting, with appropriate security measures in place.

  1. COOKIES

We use cookies for:

  • Website functionality
  • Analytics (Google Analytics and Yandex Metrika) You can control cookie settings through your browser.
  1. USER CONTENT

For reviews and comments:

  • You retain ownership of your content
  • We reserve the right to moderate
  • Content must comply with our terms
  • We display reviews from Facebook and Booking.com
  1. AGE RESTRICTIONS

Our services are not intended for individuals under 18 years of age.

  1. YOUR RIGHTS

Under GDPR, you have the right to:

  • Access your data
  • Correct your data
  • Delete your data
  • Object to processing
  • Data portability
  • Withdraw consent
  1. DATA RETENTION

We retain data as long as necessary for:

  • Service provision
  • Legal compliance
  • Business purposes
  • Marketing (with consent)
  1. THIRD-PARTY SERVICES

We use:

  • Google Analytics
  • Yandex Metrika
  • Stripe
  • Hostinger
  • a2hosting
    Each has their own privacy policies.
  1. CHANGES TO THIS POLICY

We may update this policy. Changes will be posted on this page.

  1. CONTACT US

For privacy questions or to exercise your rights: Email: [email protected]